Privacy Policy

Brantpix ("we", "us", "our") operates brantpix.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site or place an order, how we use it, and the choices you have. By using the Site you agree to the practices described here.

You give us: email address (newsletter, account, order confirmations), name, shipping address, billing address, phone number (for delivery), and the contents of any message you send us.

Order data: items purchased, sizes, order total, transaction reference. Payment card details are submitted directly to our payment processor — we never see or store your full card number.

Collected automatically: IP address, device and browser type, referring URL, pages viewed, and similar log data through cookies and analytics.

• Process, fulfill and ship your orders.
• Send transactional email (receipts, shipping updates, support replies).
• Send marketing email only if you opt in — you can unsubscribe in any message.
• Prevent fraud, abuse and chargebacks.
• Improve the Site, products and customer experience.

We use essential cookies for cart and checkout, plus analytics cookies to understand traffic. You can disable cookies in your browser settings — some Site features may not work without them.

We share only what's needed with vetted service providers:

• Print-on-demand fulfillment partner (to produce and pack your order).
• Shipping carriers (USPS, UPS, FedEx, DHL).
• Payment processor (to charge your card securely).
• Email and analytics providers.

We do not sell your personal information. We may disclose information if required by law or to protect our rights.

We retain order records as long as needed for tax, accounting and dispute resolution (typically 7 years). We use industry-standard encryption in transit and at rest. No system is 100% secure.

You may request to access, correct, export or delete your personal information at any time by emailing contact@brantpix.com. We'll respond within 30 days.

If you live in California, you have additional rights under the California Consumer Privacy Act:

• Right to know the categories and specific pieces of personal information we've collected about you in the last 12 months (identifiers, commercial info, internet activity, geolocation, inferences).
• Right to delete personal information we hold about you, subject to legal exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of sale or sharing. We do not sell or share your personal information as those terms are defined under the CCPA.
• Right to non-discrimination — we will never charge you a different price or provide worse service for exercising any of these rights.

To submit a verifiable consumer request, email contact@brantpix.comwith the subject "CCPA Request". We'll verify your identity using your order email and respond within 45 days.

The Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have, contact us and we will delete it.

We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

Questions about privacy? Get in touch or email contact@brantpix.com.